Privacy Policy

Last Updated: February 7th, 2019

iMentor, Inc. (“iMentor” or “we”) is concerned about online privacy issues and wants you to be familiar with how we collect, use and disclose your Personally Identifiable Information (as defined below). This Privacy Policy (the “Policy”) describes our practices in connection with information that we collect through activities that link to this Privacy Policy including our website, located at http://www.imentor.org or http://www.imentor.com (the “Website”), our proprietary software platform, accessible via the Website,  and any mobile sites, applications, widgets, and other mobile interactive features (collectively, our “Apps”), through other services that we may offer in connections with our Website and Apps, such as listservs and member programs, as well as through HTML-formatted email messages that we send to you (collectively, including the Apps and Website, the “Sites”).

Please note that this Policy does not govern the collection, use or disclosure of information by any third parties.

By using the Sites, you acknowledge that we may use and disclose certain information in accordance with this Policy. If you do not consent to this Policy, please do not provide any information through the Sites (which may mean that you are unable to use the Sites). We may change this Policy without prior notice. The “Last Updated” date at the top of this page indicates when we last changed this Policy. Any changes to this Policy will become effective when we post the revised Policy on the Sites. Your use of the Sites following such changes means that you accept the revised Policy.

We gather two basic types of information through the Sites: Personally Identifiable Information and Other Information.

Personally Identifiable Information” (or “PII”) is information that identifies a person as a specific individual.

Other Information” is aggregated information, demographic information, IP addresses and any other information that does not identify a person as a specific individual.

PERSONALLY IDENTIFIABLE INFORMATION:

Personally Identifiable Information We May Collect. You do not have to provide Personally Identifiable Information to use the Sites. However, in order to use certain features of the Sites (for example, to sign up to receive certain information regarding our mentoring programs and services), we may require that you provide Personally Identifiable Information.

We and our third-party service providers may collect Personally Identifiable Information such as:

  • Name
  • Mailing address
  • Telephone number
  • E-mail address
  • Bank account, credit card and debit card numbers
  • Other Personally Identifiable Information about you and third parties that you may choose to disclose (including by authorizing third parties to disclose) to iMentor or our third-party service providers, including by completing profile forms, applications, questionnaires or similar documents, communicating with customer service, and otherwise interacting with iMentor and its third-party service providers.

IF YOU SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION RELATING TO A THIRD PARTY TO US OR OUR THIRD-PARTY SERVICE PROVIDERS IN CONNECTION WITH THE SITES, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO DO SO AND PERMIT US TO USE AND DISCLOSE SUCH INFORMATION IN ACCORDANCE WITH THIS POLICY. 

How We May Use Personally Identifiable Information. iMentor and its third-party service providers may use PII in the following ways:

  • Fulfillment of Requests: Fulfilling the purpose for which such PII was provided (for example, to provide customer service or to send information to you that you request regarding our mentoring programs and services).
  • Administrative Communications: Sending important information to you regarding the Sites, changes to our terms, conditions and policies and other administrative information. Because this information may be important to your use of the Sites, you may not opt-out of receiving such communications.
  • Other Communications: Informing you of products, programs, services and promotions that we believe may be of interest to you. If you would prefer that we do not send such electronic marketing messages to you, please see the “Opt-Out” section below.
  • E-mails to Friends: Permitting you to send messages regarding Sites-related content to a friend through the Sites. If you wish to use this feature, you may need to provide us with, and we may use, your friend’s e-mail address so that we can facilitate your sending of such message to your friend.
  • Promotions: Operating sweepstakes, contests and similar promotions (collectively, “Promotions”) through the Sites. We typically ask you for certain PII when you enter or win a Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Sites, as they may contain additional important information about iMentor’s use of PII about you. To the extent that such rules concerning the treatment of PII about you conflict with this Policy, such rules shall control.
  • Internal Business Purposes:  Using PII for our internal business purposes, such as data analysis, audits and so forth.
  • To Improve Users’ Experience on the Sites: Using PII to help us improve the users’ experience, including by learning more about your preferences to help personalize your experience with us.
  • To Protect the Security of the Sites: Using PII to protect the security or integrity of our businesses and Internet properties, including the Sites.
  • Law Enforcement; Emergencies; Compliance: Notwithstanding any other provision of this Policy to the contrary, we and our third-party service providers may use PII as we and our third-party service providers believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public or government authorities; (d) to enforce agreements that we have with you or other users; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of the iMentor community, our service providers, you or others; (g) at our discretion under emergency circumstances; or (h) to allow us to pursue available remedies or limit the damages that we may sustain.
  • Donations: Donations are collected by third party service providers in accordance with the “Donations” section below.
  • To Facilitate Permitted Disclosures: Using PII to make the disclosures to third parties discussed in the following section.

How We Disclose Personally Identifiable Information. iMentor and its third-party service providers may disclose PII as follows:

  • Third Party Service Providers. We work with third parties who provide services, including data analysis and other services. We may share PII about you with such third parties for the purpose of enabling these third parties to provide such services.>span class="HeadingTitle3Char">
  • Third Party Communications: We may share PII about you with third parties to allow them to contact you regarding products, programs, services and promotions that they believe may interest you. If you would prefer that we do not share your information with such third parties for such third parties’ marketing purposes, please see the “Opt-Out” section below.
  • E-mails to Friends. Please note that any PII you provide in connection with sending messages to friends through the Sites, such as your name and your e-mail address, will, of course, be disclosed to the recipients of such messages.
  • Promotions. We may share the PII you provide in connection with any Promotion with any third-party sponsor(s) of such Promotion (whether or not such Promotion is hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Sites, as such rules may contain additional important information about a sponsor’s or other party’s use of PII about you. To the extent that such rules concerning the treatment of PII about you conflict with this Policy, such rules shall control.
  • Information Posted by You. iMentor may make available through the Sites certain services (for example, message boards, forums and blogs, among other services) to which you are able to post information and materials publicly. Please note that any information you disclose through such services becomes public information, and, may be available to visitors to the Sites and to the general public.  In addition, when you choose to post on such services, certain PII (for example, any name that you disclose in connection with such post), will be available for other users to view.  We urge you to exercise discretion and caution when deciding to disclose PII, or any other information, through such services on the Sites. We are not responsible for the use of any PII you voluntarily disclose publicly through the Sites.
  • Assignment. We may transfer any and all information that we collect from Sites users to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of iMentor’s business or assets (including without limitation in connection with any bankruptcy or similar proceedings).
  • Law Enforcement; Emergencies; Compliance. Notwithstanding any other provision of this Policy to the contrary, we may disclose PII about you to others as we believe to be appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public or government authorities; (d) to enforce agreements that we have with you or other users; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of the iMentor community, our service providers, you or others; (g) at our discretion under emergency circumstances; or (h) to allow us to pursue available remedies or limit the damages that we may sustain.

OTHER INFORMATION:

How We May Collect Other Information. When you visit the Sites, we and our service providers may collect Other Information through the Sites, including through the following means:

  • Through your device: Certain information is collected automatically through your device, such as your operating system name and version, device manufacturer and model, device identifiers, language, and the name and version of the software application you are using.
  • Through server log files: Your “IP Address” is a number that is automatically assigned to the device that you are using by your Internet service provider (ISP). An IP Address is logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the pages or areas visited within the Sites. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We and our third-party service providers use IP Addresses for purposes such as helping to calculate usage levels of the Sites, diagnosing server problems and administering the Sites.
  • Using cookies: Cookies allow a server to store data on a user’s device for recordkeeping and other purposes. We and our third-party service providers use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing use of the Sites, as well as for online tracking purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most devices that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/. If you choose to decline cookies, some or all of the features otherwise available through the Sites may not be available to you.
  • Analytics: Third-party services, such as Google Analytics, may be used in connection with the Sites. Such services use cookies and similar technologies to analyze how visitors use the Sites, to compile statistical reports on activity related to the Sites, and to provide other services related to the Sites. Such services may also collect information about visitors’ use of other websites or other online resources. For more information about Google Analytics, including how to opt out, please go to: https://tools.google.com/dlpage/gaoptout.
  • Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) and other similar technologies may be used in connection with some pages and areas of the Sites and HTML-formatted e-mail messages to, among other things, track the actions of Sites users and e-mail recipients, measure the success of marketing campaigns and compile statistics about usage and response rates of the Sites.
  • Physical location: We may collect the physical location of your device by, for example, using satellite, cell phone tower or other wired or wireless signals. We may use your device’s physical location to provide you with personalized location-based services and content. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses or sharing of your device’s location, but if you choose to deny such uses or sharing, we and our marketing partners may not be able to provide you with certain personalized services and content.
  • From you: We may collect demographic information such as, for example, your age, occupation and family status, as well as other information, when you provide such information to us. We may also collect such information about you from third parties. Unless combined with Personally Identifiable Information, this information does not personally identify you or any other user of the Sites.
  • By aggregating information: We may aggregate PII, for example to calculate the percentage of our users who have a particular telephone area code.  Aggregated Personally Identifiable Information does not personally identify you or any other user of the Sites.

How We Use Other Information That We Collect. Because Other Information does not personally identify you, we may use such information for any purpose. In addition, we may share Other Information with any third party, for any purpose.

We may also combine Other Information with PII (such as combining your zip code with your name). If we do combine any Other Information with PII collected pursuant to this Policy, we will treat the combined information as PII so long as it is so combined.

OTHER IMPORTANT NOTICES REGARDING OUR PRIVACY PRACTICES:

Third-Party iMentor Branded Social Media Site. The Sites may contain links to third-party websites, including official iMentor-branded web pages on third-party social networking websites (for example, Facebook) (our “Social Media Site”). Any PII that you provide through a Social Media Site may be simultaneously collected both by iMentor and by the Social Media Site. Our use of such PII will be subject to this Policy, and not the Social Media Site’s privacy policy. Please note, however, that the Social Media Site’s use of such PII will be subject to the Social Media Site’s privacy policy, and not this Policy.THIS POLICY DOES NOT ADDRESS THE COLLECTION, USE OR DISCLOSURE OF ANY INFORMATION BY ANY SOCIAL MEDIA SITE. iMentor has no control over, and is not responsible for, any Social Media Site’s use of information collected through their Social Media Site. We recommend that you familiarize yourself with the privacy policies and practices of any such Social Media Site. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY SOCIAL MEDIA SITE.

Third Party Sites. The Sites may contain links to third-party websites, including iMentor-branded web pages on third-party social networking websites (for example, Facebook). These linked sites are not under iMentor’s control, and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Sites does not imply that we endorse the linked site. If you provide any PII through any such third-party website, your transaction will occur on such third party’s website (and not the Sites) and the PII you provide will be collected by, and controlled by the privacy policy of, such third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTY.

Donations.  If you wish to make such a donation to iMentor in connection with your visit to our Sites, the Sites may direct you to a web page (a “Donation Page”) hosted by a third-party service provider (a “Donation Collector”). Any PII that you provide through a Donation Page will be simultaneously collected both by us and by the applicable Donation Collector. Our use of such PII will be subject to this Policy, and not the Donation Collector’s privacy policy. Please note, however, that the Donation Collector’s use of such PII will be subject to such Donation Collector’s privacy policy, and not this Policy. THIS POLICY DOES NOT ADDRESS THE COLLECTION, USE OR DISCLOSURE OF ANY INFORMATION BY ANY DONATION COLLECTOR. iMentor has no control over, and is not responsible for, any Donation Collector’s use of information collected through a Donation Page.

Third Party Advertisers. We may use third-party advertising companies to serve ads when you visit our Sites. Please note that these companies may use information about your visit to this Sites in order to provide advertisements about goods and services that may interest you. In the course of serving advertisements to this Sites, these companies may place or recognize a unique cookie on your computer. If you would like more information about this practice, and to know your choices about not having this information used by these companies, please visit http://networkadvertising.org/optout_nonppii.asp.

Do Not Track Signals. We note that the Sites will continue to operate as described in this Privacy Policy, whether or not a “Do Not Track” signal or similar mechanism is received from your browser.

Security. We seek to have security measures and tools, such as firewalls, in place to help protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be 100% secure. As a result, although we strive to protect PII about you, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Sites or that is stored by us. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their systems, or they have a general reputation for applying such measures.

You agree that any information you transmit through the Sites or upload for storage in connection with the Sites are so transmitted or stored at your own risk. If you have reason to believe that your use of the Sites is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately inform us of such problem in accordance with the “Contacting Us” section below.

Opt-Out. If you do not wish to receive marketing-related e-mails from us going forward, or if you would prefer that we do not share PII about you with third parties for such third parties’ marketing purposes going forward, you may opt-out of receiving such marketing-related e-mails or from such sharing by emailing us at [email protected] and specifying your request. Please specify clearly which of the following choices you are opting out of:

  • Receiving marketing-related e-mails from iMentor going forward; and
  • Allowing iMentor to share PII about you with third parties for their marketing purposes going forward.

We will try to comply with your request as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove PII about you from the databases of third parties with which we have already shared PII about you as of the date that we implement your opt-out request. If you wish to stop receiving any marketing-related e-mails from such third parties, please contact such third parties directly or use any opt-out mechanisms set forth in their respective privacy policies or marketing-related e-mails.

Changing or Suppressing PII About You. If you would like to review, correct, update or suppress PII and other content that you have previously provided to us through the Sites, you may do so by emailing us at [email protected] and specifying your request clearly. For your protection, we reserve the right to only implement requests that come from the most recent email address that we have on file for you.

Please note that we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which may not be removed. We also may re-contact former users of the Sites. Finally, we are not responsible for removing, changing or suppressing information from the databases of third parties with which we have already shared PII about you.

Jurisdictional Issues. The Sites are controlled and operated by iMentor from the United States, and is not intended to subject iMentor to the laws or jurisdiction of any state, country or territory other than that of the United States. iMentor does not represent or warrant that the Sites, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Sites do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. By downloading, accessing, using or submitting any information to the Sites, users from outside the United States acknowledge that the Sites are subject to U.S. law, and consent to the transfer of their information to the United States and any other jurisdiction, which may provide a different level of data security than in their country of residence, and waive any claims that may arise under their own national laws. We may limit the Sites’ availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

Contacting Us. If you have any questions regarding this Policy, please contact us by e-mail at [email protected]. Please note that e-mail communications will not necessarily be secure, so please do not include credit card information or other sensitive information in your e-mail correspondence with us.